1. Introduction

Welcome to PayDaddy. By accessing and using our website, products and services, you agree to be bound by the following terms and conditions. These terms govern your use of our website and services and form a legally binding agreement between you (the customer) and PayDaddy.

If you do not agree with these terms, please do not use our services or website.

2. Definitions

• “Company”, “We”, “Us”, “Our” refers to PayDaddy.

• “Customer”, “You”, “Your” refers to any user of our services or website.

• “Services” refers to the card payment machines, EPOS systems, merchant loans and all related services offered by PayDaddy.

3. Eligibility

To use our services, you must be:

• At least 18 years of age

• A registered business or authorised to represent a registered business

• Operating within the United Kingdom or approved countries

4. Our Services

PayDaddy provides:

• Card payment solutions (portable, countertop, mobile terminals)

• EPOS systems and related software

• Access to third-party merchant loan providers

• Virtual terminal and online payment solutions

All services are subject to availability, application approval and verification processes.

5. Pricing and Fees

All pricing is quoted excluding VAT unless otherwise stated. Fees for services will be clearly presented in your agreement and may include:

• Setup fees

• Transaction charges

• Monthly terminal or EPOS rental

• Loan arrangement fees (where applicable)

Prices may be subject to change. We will provide reasonable notice of any pricing updates.

6. Payment Terms

You agree to pay any applicable fees associated with the services as per the agreed terms. Late payments may result in service suspension or termination.

7. Delivery and Setup

Card machines and EPOS devices will be delivered to the address provided at the time of ordering. We aim to dispatch orders promptly and setup instructions or assistance will be provided. Installation may be arranged depending on the service level chosen.

8. Use of Equipment

All hardware provided by PayDaddy remains the property of PayDaddy or its partners unless explicitly purchased.

You agree to:

• Use the equipment only for lawful business transactions

• Keep the equipment in good condition

• Return it upon request or termination of services

9. Third-Party Services

PayDaddy may introduce you to third-party loan providers or processing partners. In such cases, you may be subject to additional terms from those providers. PayDaddy is not liable for any loss or dispute arising from third-party services.

10. Data Protection & Privacy

We comply with UK GDPR regulations. Please see our Privacy Policy for details on how we collect, use and protect your data.

11. Intellectual Property

All content, branding and material on the website is the property of PayDaddy unless otherwise stated. You may not reproduce, distribute or exploit our content without written permission.

12. Liability

PayDaddy will not be held liable for:

• Losses due to equipment misuse or failure outside our control

• Business interruption, loss of income or indirect damages

• Delays caused by courier or third-party service providers

We do not exclude liability where it is unlawful to do so, such as for death or personal injury caused by our negligence.

13. Termination of Services

Either party may terminate the agreement with reasonable notice (typically 30 days). Early termination may incur fees if under contract. On termination, all equipment must be returned in good condition.

14. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Us

For any questions about these Terms and Conditions, please contact:

📞 Phone: 0208 143 1140
📧 Email: hi@paydaddy.co.uk
📍 Address: 11 Burford Road, Stratford, London, E15 2ST